Refund and Returns Policy

Maximizing Your Vehicle’s Performance: Introducing Dyno Testing and Money-Back Guarantee

Welcome to DeKarb, where we are committed to helping you reduce harmful emissions from your vehicle. We understand the importance of maintaining your vehicle’s performance while also contributing to a cleaner environment.

To ensure the best possible results, we offer dyno and gas emissions testing services at our partnered 3rd party test centers. Our testing process will provide you with accurate measurements of your vehicle’s emissions, helping you to identify areas where improvements can be made.

In addition, we offer a money-back guarantee based on the test results. If the initial test results show no improvement after the HHO cleaning service, you can claim the fees for the HHO service only.

At DeKarb, we believe that every small step counts towards creating a better future. Join us in our mission to reduce harmful emissions and improve the performance of your vehicle.

Dyno/Emissions testing Terms and Conditions

  1. The car must be tested no more than 7 days before the HHO cleaning process.
  2. Once you have obtained the dyno/emissions test results, you must book an appointment for HHO cleaning.
  3. The vehicle must be tested again after the HHO cleaning process.
  4. The dyno/emissions test results must be sent to Info@dekarb.cleaning by email within 7 days of the test.
  5. The cost of dyno testing is not included in the price of HHO cleaning.
  6. The customer is responsible for providing a suitable vehicle for dyno testing.
  7. DeKarb is not responsible for any damage that may occur during dyno testing.
  8. DeKarb reserves the right to refuse dyno/emissions testing services to any customer at any time.
  9. These terms and conditions are subject to change without notice.
  10. The results of both tests must be sent to DeKarb by email within 7 days of issue date.
  11. The customer agrees that the results of the tests may be used as marketing material by DeKarb.
  12. DeKarb will not disclose any personal information of the customer, including their name, vehicle ID, phone number, address, etc.

By using our dyno testing services, you agree to these terms and conditions.

List of dyno test centers in Bangkok – DYNO TEST CENTRE MAP

Money-Back Guarantee

If the results of the first dyno test show no improvement in the vehicle’s performance or emissions after the HHO carbon cleaning service, the customer is entitled to make a claim for a refund of the HHO service fee. To make a claim, the customer must provide proof of the dyno test results and the date of the HHO service. The claim must be made within 7 days of the dyno test, and the refund will be issued within 30 days of the claim being approved. This guarantee only applies to the HHO service fee and not to any other fees or costs associated with the dyno test or any other services provided.

Note: The guarantee is subject to the terms and conditions outlined in the HHO carbon cleaning agreement, and any fraudulent or false claims will not be accepted.